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When contacting us by telephone 800-800-4800, please choose from the following menu options to help us direct your call:
Updated 11/7/2019
Pre paid payment – press 1
Check you balance or make a payment – press 2
If this is your primary phone number – press 1
If you want to access a different account – press 2
To speak to a collections representative – press 3
Hours and locations – press 3
To speak to a customer service representative – press 4
For residential customer service – press 1
For business customer service – press 2
For technical support – press 5
For cable box reset – press 1
To speak with a Mobile Support Technician – press 1
To speak with an Internet Support Technician – press 2
To speak with a TV Support Technician – press 3
To speak with a Home Phone Support Technician – press 4
