Thank you for choosing GCI.

When contacting us by telephone 800-800-4800, please choose from the following menu options to help us direct your call:

Updated 11/7/2019

1. Pre paid payment – press 1 
2. Check you balance or make a payment – press 2
   • If this is your primary phone number – press 1 
   • If you want to access a different account – press 2
   • To speak to a collections representative – press 3
3. Hours and locations – press 3
4. To speak to a customer service representative  – press 4
   • For residential customer service – press 1
   • For business customer service – press 2
5. For technical support  – press 5
   • For cable box reset – press 1 
   • To speak with a Mobile Support Technician – press 1
   • To speak with an Internet Support Technician  – press 2
   • To speak with a TV Support Technician – press 3
   • To speak with a Home Phone Support Technician – press 4