Yukon TV App Updates

December 8, 2023

We know our Yukon TV customers have experienced issues with our new platform. We are diligently working these issues and once we have them resolved you will be the first ones to be notified. We appreciate your patience.  

Current Known Issues and Upcoming Changes

Not all customers may be affected. A small number of Yukon TV customers have reported experiencing one or more of these issues.

  Issue     Details   
  Intermittent outage   Causing slight interruptions to programming
  Error Code 611   Concurrent stream issue lets customers know when they are logged in on too many devices 


New Features

  • My DVR 
  • Keep recordings from expiring
  • DVR recordings – New sort and filter options
  • Home Screen Changes
  • Delete option is now available in the “Continue Watching” section
  • Video Playback Controls


Recently Resolved Issues

  • Login issues — No more re-entering login information every 30 days. Customers who use the app regularly will stay logged in all year. For devices that are not used as often, you may be required to log in after 180 days of no use. Login periods are device-based and may vary from one device to another. Login is required after adding new devices or uninstalling/reinstalling the app.