How to enable Voice Over LTE (VoLTE) on Apple and Samsung devices

February 4, 2025

 Supported Devices
  • Any Apple iPhone 6 and newer purchased from GCI or unlocked from another provider
  • Any Samsung Galaxy ending in U or U1 from GCI or unlocked from another provider

Many other devices are compatible with VoLTE service. View a full list ➔

Not Supported Devices

  • Non-Apple smartphones not sold by GCI
  • Flip or Bar phones not sold by GCI

Set up on Apple devices

  1. Open the Settings app.
  2. Tap Cellular.
  3. If your phone has a
         1. Dual SIM, choose a line.
         2. Single SIM, choose Cellular Data Options.
  4. Tap Voice & Data.
  5. Toggle VoLTE to on.

Set up on Samsung devices

  1. Make sure to enable WiFi calling before enabling VoLTE.
  2. Once WiFi calling is enabled, swipe down and tap the Settings gear.
  3. Tap Connections.
    Connections option

  4. Make sure WiFi Calling is enabled and tap Mobile networks.
    Mobile networks selection

  5. Swipe the slider to turn VoLTE calls on or off.
    VoLTE calls toggle switch

 

TTY may be unavailable or unreliable when using WiFi Calling or on a Voice over LTE call. If TTY services are needed (for an emergency call or otherwise), GCI recommends disabling the WiFi Calling feature and VoLTE on your Device and continue using your existing TTY services on the GCI wireless network.

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