December 11, 2024
Pre-Installation Checklist
Before you get started, you’ll need:
- An active email address
- WiFi access, including your network name and password
- A computer, smartphone or tablet to create your new Xumo account.
Installation Steps
1. Connect the Power Cord:
- Your Stream Box has three ports on the back.
- Plug one end of the power cord into the far-right port and connect the other end to an electrical outlet using the power adapter. Use only the power adapter provided with your Xumo Stream Box.
2. Connect Device to the Internet:
- Plug one end of the HDMI cable into the middle port on the back of your Xumo Stream Box. Connect the other end to an available HDMI port on your TV.
3. Turn On Your TV and Select HDMI Input:
- Use the INPUT or SOURCE button on your TV remote to select the HDMI port where you connected the Stream Box.
Setup
1. Select Your Language:
- When prompted on the screen, choose your preferred language. English language is on top of the list.
2. Connect to device to the internet:
- Follow the onscreen instructions to enter your Wi-Fi network name and password. Need help with your WiFi access? Click here.
3. Pair Your Remote Control:
- Follow the on-screen instructions to connect your Xumo remote to the Xumo Stream Box.
4. Set up your Xumo Account
- Use the onscreen website URL or scan the QR code to create a new Xumo Account:
I. Using your smartphone: Open your camera and scan the QR code to be redirected automatically.
II. Using a desktop or laptop: Open a browser and type the website URL shown on your TV screen.
- After accessing the link, enter the 6-digit code displayed on your TV to continue. You’ll then be prompted to create a Xumo account by entering your email address and choosing a password. Once your account is set up, your TV will confirm that your Xumo account is linked to your Stream Box. Need help with your email? Click here.
5. Complete with Xumo Play:
- The setup will finish with Xumo Play as your TV provider.
6. Log in to Your Streaming Options
- Login to your favorite streaming apps, such as Netflix, Hulu, and Disney+. Please note that separate subscriptions are required for paid applications.
Watch video on how to set up Xumo:
FAQs:
What is Xumo Play?
Xumo Play is included as your TV provider and destination for FREE live and on-demand streaming entertainment with over 300 different channels and tens of thousands of movie and TV titles to choose from. Please see the full list of Xumo Play channels for more information.
Where can I watch Alaska local channels?
You can enjoy your favorite Alaska local channels through popular streaming services like Hulu and YouTube TV. These platforms offer a great viewing experience and are continually improving to bring you the best in entertainment. Plans start at just $64.99/month.
What apps are available?
The Xumo Stream Box comes preloaded with popular apps like Netflix, Prime Video, Hulu, Disney+, and more. No need to search an app store - they’re ready to go as soon as you set up your device!
Peacock Premium Promotion
Xumo Stream Box customers are eligible for 6 months of Peacock Premium at no extra cost. To receive this offer, make sure your Xumo Stream Box is connected to the internet then create or sign in to your Peacock account. Eligibility restrictions and terms apply. Click here for 6 month offer details.
What should I do if I forget my email or WiFi access?
If you’ve forgotten your WiFi access, please call us at 1-800-800-4800 for assistance.
If you’ve forgotten your email login information, follow these steps:
• Forgot Password: Go to your email provider’s sign-in page, select Forgot password?, and follow the steps to reset it.
• Forgot Email Address: On the same sign-in page, choose Forgot email? or Forgot username?, then provide your phone number or recovery email to retrieve your account.