The Lifeline Program is a federal benefit that ensures that low-income consumers have access to high-quality telecommunications. GCI has been authorized to provide Lifeline service to qualifying customers in many communities across Alaska. This means that if you are eligible you can receive GCI’s Mobile or Wireline service at a reduced rate of one dollar per month!

You can stop by one of our locations statewide, or contact GCI by phone at 265-5400/800-800-4800. One of our sales staff will take it from there. It’s that easy!

GCI’s Lifeline Unlimited Mobile plan includes Caller ID, Unlimited Text Messaging and Call Waiting. (Some restrictions apply) Lifeline Unlimited Wireline service has access to: Emergency services (E911) Free toll blocking, and Directory Assistance calls (additional fee of $1.50 each).

Only one Lifeline service is available per "household." (A "household" means "any individual or group of individuals who live together at the same address and share income and expenses as one economic unit.")

A "household" is not permitted to receive Lifeline from multiple providers.

Violation of the one-per-household limitation constitutes a violation of the federal regulations and will result in de-enrollment from the program.

Mobile Lifeline service includes unlimited Nationwide minutes per month. Lifeline Wireline service includes unlimited local calling only.

Yes. With Mobile Lifeline service, you get unlimited Nationwide Long Distance minutes to call anywhere in Alaska on GCI’s network to the lower 49. Long Distance for Wireline is not included, and service prices are as follows:

Directory Assistance calls: $1.50 each

In-State Long Distance calls: $0.10 per/minute

Out of State Long Distance calls: $0.14 per/minute

No. 

Mobile and Wireline service is subject to administrative fees and surcharges. You will be responsible for all taxes and fees that apply.  Contact GCI by phone at 265-5400/800-800-4800 for detailed information on other fees that may apply to your GCI Mobile or Wireline service.

Yes. The federal government has implemented a variety of restrictions to help ensure that only qualifying low-income consumers obtain Lifeline Unlimited service:

• No False Statements.  Lifeline Unlimited is a federal benefit.  Willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program.

• One Benefit Per Household.  Only one Lifeline Unlimited service is available per “household.”  (A “household” means “any individual or group of individuals who live together at the same address and share income and expenses as one economic unit.”)  A “household” is not permitted to receive Lifeline Unlimited from multiple providers. Violation of the one-per-household limitation constitutes a violation of the federal regulations and will result in de-enrollment from the program.

• Proof of Eligibility.  When applying for Lifeline Unlimited service, applicants must provide documentation demonstrating that they are eligible.  More information can be found in the eligibility requirements.

• Loss of Eligibility.  A Lifeline Unlimited customer must notify GCI within 30 days if he or she is no longer eligible for Lifeline Unlimited service for any reason.  (For example, a customer may no longer be eligible if he or she no longer participates in a qualifying low-income program, if he or she no longer meets the low-income thresholds, or if he or she or a member of the household receives another Lifeline Unlimited benefit.)

• Change of Address.  A Lifeline Unlimited customer must notify GCI within 30 days if he or she moves to a new residential address.

• Certification Under Penalty of Perjury.  Lifeline Unlimited applicants must certify under penalty of perjury that the information contained on their application forms is true and correct to the best of their knowledge.

• Recertification.  Lifeline Unlimited customers must recertify their eligibility on an annual basis and may be asked to recertify more frequently.  Failure to recertify will result in de-enrollment from the Lifeline Unlimited program.

• Non-Transferable.  Lifeline Unlimited service cannot be transferred from one individual to another.

• Consent to Provide Information to the Lifeline Unlimited Program administrator.  Lifeline Unlimited applicants must permit GCI to provide the customer’s name, telephone number, date of birth, and last four digits of social security number to the Universal Service Administrative Company (and/or its agents) for the purpose of verifying that the subscriber does not receive more than one Lifeline Unlimited benefit.  USAC is the company that administers the Lifeline Unlimited program on behalf of the Federal Communications Commission.

 

Lifeline is a federal program that ensures qualifying low income customers have access to high-quality voice services. GCI's Lifeline plan includes unlimited nationwide talk, text and 12GB of full-speed data in Alaska. If the included 12GB of full-speed data is exceeded, customers will continue to have access to data at a basic level of service, which varies by market, for the remainder of the billing cycle. The basic level of service is up to 1.5Mbps (download) and 750Kbps (upload), and in extended markets, 128Kbps (upload/download). Tethering/mobile hotspot requires compatible device, and includes up to 4 GB per line per month. After 4GB, tethering speed slowed to max of 256Kbps and in extended markets 128Kbps for the rest of bill cycle. Terms and conditions, including Federal eligibility requirements, and additional charges and fees apply.