In response to customer feedback, we are no longer pursuing any options that would affect your GCI email address(es). They will remain unchanged.

GCI Basic Settings

December 12, 2022

Email

Incoming Server Information

  • Incoming Server Name (either POP3 or IMAP): mail.gci.net
  • Port Number:
    • For IMAP: Use Port Number: 143 (993 if you are wishing to use SSL)
    • For POP3: Use Port Number: 110 (995 if you are wishing to use SSL)

Outgoing Server Information

  • Outgoing Server Name (either POP3 or IMAP): smtp.gci.net
  • Port Number: 25 (if needed) (465 if you are wishing to use SSL)

GCI requires outgoing mail to be authenticated. So ensure there is a check in the box which states My Server requires authentication (different applications will have a little different wording, but all should have an option to check outgoing authentication). 

SSL (Secure Sockets Layer) is a form email encryption between an email server and a browser. This is not required but is available.

Web Settings

If you are using a Static IP and need the GCI DNS settings, they are

  • 209.165.131.8 ; vcns-3.gci.net
  • 209.165.131.9 ; vcns-4.gci.net

Wireless Settings

GCI owns and maintains a GSM and CDMA network.

This article only contains settings for GCI’s GSM wireless network. Phones utilizing the CDMA network require a store visit to program settings.

Please note – These settings are case sensitive.

Wireless (Cellular) Voice Mail Information:

  • Voice Mail Phone Number: 1-907-444-0068
  • Default Password: last 5 digits of your phone number (e.g., if you phone number is 555-1234 the default number is 51234).
  • You can also check your voicemail online using GCI Voicemail (insert link to voicemail.gci.com)
    • Default Password: last 5 digits of your phone number (e.g., if you phone number is 555-1234 the default number is 51234).
    • On the GCI Voicemail website, you can listen to and download your voicemails, change your PIN and customize many other features

MMS Settings – Consult your phone manual for steps to enter the MMS settings, not all the information below may be required for your phone.

  • Configuration Name: GCI MMS
  • APN: mms.gci
  • MMS: http://mmsc.gci.net
  • MMS Proxy: 24.237.158.34
  • MMS Port: 9201
  • APN Type: mms
  • Security PIN (if requested): 1234

Internet/Web Settings – Consult your phone manual for steps to enter the GPRS (Data) settings, these settings are normally used for Smartphones, but may be used for other devices. Please note: These settings are case sensitive.

  • Name: GCI WEB
  • Access Point Name (APN): web.gci
  • Authentication Type: None
  • Access Point Name (APN) Type: Default
  • Security PIN (if requested): 1234
  • Enable APN (On APN Settings screen GCI WEB should have a blue or green dot showing it is enabled)

Android:

Routers

Due to the large number of different routers available GCI does not provide support routers. GCI recommends the following:

  • Setting your router for DHCP.
  • If using a wireless router, enable the security features (WAP/PK), and consider using MAC authentication.

See your manual or the manufacture’s web site for more information on how to set up and secure your router.

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