Trade in your phone at any one of our state-wide GCI store locations. In store you can also learn more about the exact value of your trade in along with options to upgrade your phone.

The smartphone models currently eligible to trade in at GCI are listed below. The newer the mobile phone model, the higher the trade value. 

Bring your device into a GCI store to get the exact value of your phone trade in.

• Apple iPhone
• Samsung Galaxy
• Google Pixel

We expect that your mobile phone may show some signs that it's been used. After all, most people keep their mobile device with them constantly and life can be unpredictable!

While it doesn't need to be new in the box, we do consider the following factors when determining if your phone is in condition to be eligible to trade:

Screen

• Device turns on and off, screen backlight works
• Screen is free from cracks or pressure cracks
• Touch is responsive on all areas of screen
• Screen is free from discoloration
• Screen is free of deep scratches or marring (if finger nail catches on it, the scratch is too deep)
• Less than 5% of the screen has superficial scratches

Hardware

• All physical buttons work correctly
• Phone recognizes charger
• Charger port has no damage, is not loose and is free from debris
• House is free of any cracks, dents, deep scratches and marring (if finger nail catches on it, the scratch is too deep)
• Camera is free from cracks and scratches
• Original removable covers must snap into place
• Devices should be free of any stickers, adhesives or enhancements, including but not limited to writing on the device or inside the battery compartment
• Device battery is not in a swollen state
• Microphone transmits audio correctly
• Both receiver speaker and any external speakers all play audio back correctly

Water Damage

• Device liquid indicators have been verified to not have been activated or removed
• Battery shows no signs of water damage

Connectivity

• Device correctly places and receives calls/text messages
• Device is able to browse internet via both WiFi and cellular data

Device Security

• Any device locks have been removed. This includes, but not limited to: Apple Find My iPhone, Apple device lock passcode, Android device lock passcode, Google Find My Device and Samsung Reactivation Lock.

 

Good question! A lot of folks want to hold onto their smartphones for a number of reasons, but here are a few reasons why you should trade-in your phone and upgrade today:

• Over time, your value decreases for the phone you currently have. Take advantage of the potential credit to be added to your new device while you can.
• Wireless networks and LTE signals are evolving. The phone you purchased 5 years ago isn't giving you the best experience possible. The newest devices provide the best call connectivity and mobile web surfing.
• Your mobile phone battery capacity and life decreases over time. Reduce the anxiety of worrying about your phone dying when you need it most.