To help you manage your data usage, GCI can provide you with an email notification if your home internet or mobile wireless data usage approaches and/or exceeds the allowance for your selected service plan.
Text message alerts are automatically sent for residential wireless plan customers as well, notifying of voice, data, and messaging usage charges, and international roaming usage charges. We do not send usage notification texts during nighttime and early morning hours, when doing so might wake you up.
To receive these notifications for home internet, we must have an email address and/or wireless number on file for you. Please contact us at 1-800-800-4800 (Residential) or 1-800-800-7754 (Business) to add, update, or verify the information we have on file for your account.
PLEASE NOTE: It’s important to make sure that any spam filtering services or products you may be using are set to not block messages from GCI or you may not receive these notifications. There is sometimes a lag before notifications about usage levels are sent. You should not rely on these notifications for real-time usage updates.
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