Mobile Help & Support

GCI Service Update: Network damage from the Bear Creek wildfire continues to intermittently impact mobile data and internet service in Fairbanks, North Pole, and Eielson AFB. Our technicians are staged and ready to begin repairs as soon as it’s safe to access the area. We’re working closely with emergency crews and will share updates as they are available. Thank you for your continued patience.

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Need help with a specific mobile phone or tablet? Visit our interactive tutorials →

Before you call — Top FAQs

Activating & Set up

Mobile how-to's

Manufacturer device support

MyGCI

Helpful Mobile Information

TV Everywhere

HOW CAN WE HELP YOU?

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