Contact Us

Whether you're a current GCI customer, a potential customer interested in Alaska's best service and rates, or anyone interested in GCI, we want to make it easy for you to get in touch with us:

Residential New Service Information and Sign Up

GCI Store Locations
Click here for a listing of all our store locations.



Residential Customer Service

(Cable TV, Internet, Local and Long Distance Phone Service and Wireless)

• 265-5400 (Anchorage)
• 1-800-800-4800 (Statewide)
• Email: rcs@gci.com
• Monday - Friday, 7:30 a.m. - 8:30 p.m.  Saturday - Sunday, 9:00 a.m. - 6:00 p.m.
• Closed on all major holidays

Billing Remittance Addresses

Internet, Local and Long Distance Phone Service and Wireless

• GCI, P.O. Box 99016, Anchorage, AK 99509-9016

Cable TV

• GCI, P.O. Box 196609, Anchorage, AK 99519-6609

Business Customer Service

(Cable TV, Internet, Local and Long Distance Phone Service and Wireless)

• 265-5454 (Anchorage)
• 1-800-800-7754 (Statewide)
• Email: bcs@gci.com
• Hours: Monday - Friday, 8:00 a.m. - 6:00 p.m.
• Closed on weekends and all major holidays

Repair - Technical Support  & "How To" Questions Answered

(Cellular  Cable TV  Local Phone Service  Long Distance  Internet)

• 868-0316 (Anchorage)
• 1-800-800-4800 (Statewide)
• Email: support@gci.net
• Hours: Open 24 hours a day, 7 days a week, 365 days a year
  

Other Email Addresses

• Human Resources (careers@gci.com)
  
  
• Administration & Management
  Finance & Accounting
  Public Affairs
  Regulatory Affairs
  
  
• Feedback about the MYGCI.net Page (mygci@gci.net)
  
  
• Complaints or Praise
  
  
• Webmaster
  
  

Corporate Contact

• 265-5600 (Anchorage)
• 1-800-770-7886 (Nationwide)
• By Mail: GCI 2550 Denali Street, Suite 1000 Anchorage,  AK 99503

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